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Sri Laxmi E-SecureCCTV Security Solutions

Annual maintenance contracts

CCTV AMC Services in Delhi – Comprehensive & Non-Comprehensive

Keep your surveillance system serviced through the year. Choose the level of coverage that suits your site; every inclusion and exclusion is written into the agreement.

Request AMC ProposalOne-time Repair Instead

Option 1

Comprehensive AMC

A broader contract that bundles preventive maintenance and service support with repairs and, where agreed, replacement of covered parts or units. Suited to sites that want predictable annual costs and minimal separate billing.

Possible inclusions

  • Scheduled preventive maintenance visits
  • Service visits for reported faults
  • Repair labour for covered equipment
  • Spare parts and replacements as defined in the contract

Actual coverage — including which equipment, parts and replacement scenarios are included — depends on the agreed contract. Damage from external causes, misuse or power surges is usually excluded unless explicitly stated.

Option 2

Non-Comprehensive AMC

A maintenance-focused contract covering preventive visits and service support. Repairs, spare parts and replacements are handled as and when needed and billed according to the agreed terms. Suited to sites with newer equipment or those preferring a lower fixed cost.

Typical inclusions

  • Scheduled preventive maintenance visits
  • Service visits for reported faults
  • Diagnosis and recommendation for any repair

Exclusions & additional charges

  • Spare parts and consumables charged separately
  • Replacement cameras, recorders or hard disks charged separately
  • Repair labour billed as per contract terms

Comparison

Comprehensive vs Non-Comprehensive AMC

Service elementComprehensiveNon-Comprehensive
Scheduled preventive maintenance visits Included Included
Service support for reported faults Included Included
Camera cleaning, alignment and mounting checks Included Included
DVR/NVR health, storage and recording checks Included Included
Repair labour for covered faults IncludedAs per contract terms
Spare parts and component replacementAs per contract terms Charged separately
Replacement of faulty cameras or recorder unitsAs per contract terms Charged separately

This table is indicative. The signed AMC document defines the visit schedule, covered equipment, response arrangements, inclusions and exclusions for your site.

How an AMC is set up

From site assessment to signed contract

  1. 01

    Site assessment

    We review the existing system: camera count, recorder, cabling condition and age of equipment.

  2. 02

    Requirement selection

    You choose comprehensive or non-comprehensive coverage and the preferred visit frequency.

  3. 03

    Proposal

    We share a written proposal listing covered equipment, inclusions, exclusions and charges.

  4. 04

    Agreement & schedule

    On confirmation, the contract is signed and preventive visits are scheduled.

AMC inquiry

Request an AMC proposal

Select the AMC type you are considering, tell us about your current system and request a site assessment.

Request AMC Proposal

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Not sure which AMC suits your site?

Share your setup and we will recommend the option that matches your equipment and usage.

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